Truck Gate Security Officer

• Provide excellent customer service.
• Watch CCTV camera system and notate accurately in a daily activity report.
• Observe, survey, and provide reporting on activity at your assigned location.
• Provide rapid response in critical situations.

This role will help to maintain the accuracy of the guests/visitors/clients coming into and leaving the facility. Please see the responsibilities listed below:

• Logging inbound and outbound trucks, controlling/limiting access to the facility at the entry points to include visitor sign-in/out logs, issuing identification badges, etc.
• Capable of walking to and from guard shack to trucks/be very agile
• Able to sit or stand for extended periods of time when required.
• Able to use a keyboard to correctly input information accurately and efficiently into software programs.
• Possess excellent written and oral communication skills, including the proper use of grammar, punctuation, and spelling.
• Monitor and be able to respond to emergencies including medical, fire, and weather-related situations.
• Be able to remain awake, alert, and attentive while on duty.
• Possess the ability to handle multiple tasks/priorities alone and often simultaneously.
• Be able to follow verbal and written directions from client personnel and Metro One/Management personnel.
• Answer, screen, and route phone calls to the appropriate parties.
• Be courteous, polite, and professional in dealing with our customers, and their employees, visitors and vendors.
• Be able to perform other security related duties as assigned.
• Present a neat and well-groomed appearance.

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