Senior Director, HSE Professional Services
Job Description
161667
Posted
17-Jun-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Health and Safety/Environment
Location(s)
Atlanta - Georgia - United States of America, Charlotte - North Carolina - United States of America, Chicago - Illinois - United States of America, Columbus - Ohio - United States of America, Dallas - Texas - United States of America, Nashville - Tennessee - United States of America, Orlando - Florida - United States of America, Philadelphia - Pennsylvania - United States of America, Stamford - Connecticut - United States of America
POSITION SUMMARY
In partnership with the Executive Director HSE, the Senior Director HSE Professional Services executes the business model and productization strategy for HSE professional consulting services including portfolio and product lines of ready-made solutions. This includes building internal subject-matter expertise, leading a marketing approach and managing service delivery. This position interfaces with internal and external clients, as well as partners closely with various key executives and leaders in the GWS business development/sales teams, Product Organization, HSE and Operations (AD’s, MD’s, Transitions Teams) across all lines of business for identification and qualification of opportunities.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
Business Model, Productization Strategy and Growth
- With support from Managing Director HSE, develops and execute on a high-impact strategy/roadmap for HSE professional services aligned to strategic business goals and growth priorities.
- Establishes the firm as a recognized HSE leader among customer and industry groups to build brand, accelerate external HSE services and market access through partnerships and acquisitions.
- Builds internal HSE professional consulting capabilities including HSE professional services talent management, recruitment, and strategic partnerships with established HSE consulting partners.
- Understands clients needs through a variety of channels, including interfacing with internal CBRE teams, individual client conversations and formal ‘Voice of the Customer’ support from CBRE Insights Team.
- Works closely with the business teams (sectors/accounts, region/countries) and product development organization to create viable ready-made HSE solutions and commercialization strategies.
- In partnership with other key HSE leaders, works to ensure appropriate legal, commercial and HSE guardrails are in place to drive HSE standard account services vs. HSE product differentiation to offer ready-made solutions to the marketplace.
- Conducts appropriate vetting of general industry, construction industry and specialized industries that are most ideal for CBRE to offer HSE services based upon internal subject matter expertise, risk profile & tolerance.
- Influences, stakeholders and obtains support from business leaders and senior management for successful execution of the business model and strategy.
Product Management & Marketing
- Working with established Business Development teams, completes market segmentation and targeting to identify ideal target client/markets based on target needs, internal HSE capabilities, and CBRE market differentiation.
- Partners with marketing and creative teams to develop supporting business development and pursuit material including slicks, leave-behinds, etc.
- Works to trademark key intellectual property of the company to drive competitiveness and differentiation.
Business Development & Sales
- Partners with Alliance Directors, Managing Directors and other line of business leaders internally and externally (e.g. A&T) to GWS to secure new and expanded HSE business opportunities through analyzing, prospecting, networking, relationship building and selling additional CBRE services to current client base.
- Leverages existing sales teams by establishing relationships educating on HSE as a discipline and associated HSE ready-made solutions.
- Manages and actively participates in the development of sales presentations, RFP’s, project charters, schedules and budgets.
- Engages in global, national, and local industry and professional associations for the purpose of creating new contacts and generating new business.
- Executes business development calls (virtually and in-person), develops proposals and closes deals.
- Handles contract negotiation and due diligence; partners with legal counsel in preparing contracts.
Service Execution
- Develops strong working relationships with HSE Platform leaders. Identifies key individuals in the HSE organization able to support business development, sales meetings, etc. Nurtures talent to grow the network.
- Creates a network of qualified HSE consultant service providers to scale delivery of ready-made solutions, based on the ‘CBRE Way’.
- Provides overall executive leadership and management of the HSE Transitions Team in strong partnership with the EA Transitions lead executive; works to ensure HSE is appropriately positioned in the value chain.
- Manages the CBRE GWS external Partners Excellence Program HSE consulting network of providers across AMS, EMEA & APAC.
- Assists the team in executing a variety of services to support the client when necessary.
Job Requirements
EDUCATION AND EXPERIENCE
Required
- Bachelor's degree (BA/BS) from 4-year college or university with focus on occupational safety and health. in occupational safety, business or similar focus.
- Minimum 15 years within the HSE professional consulting services industry advising, designing, developing, implementing and sustaining EHS programs, systems & processes.
- Minimum of 15 years of progressive management experience leading multi-disciplined and cross-functional teams in a matrix environment.
- Experience in designing business models and strategy to offer HSE Professional Services, or 5+ years within a large-mid size firm or 7-10 years as an individual consultant.
- Leadership experience with large organizations supporting policy making, regionalization, change management, cultural change, and regional team leadership.
Preferred
- Leadership experience serving as an HSE consulting practice leader or Principal HSE Consultant
- A proven track record of executing and operationalizing a global strategy successfully across a complex, regional structure including successfully driving a change agenda.
- Experience in working with corporate alliance, business development or sales organizations (where HSE was a component or stand-alone offering).
CERTIFICATIONS AND LICENSES
- Certified Safety Professional or Associate Safety Professional through the Board of Certified Safety Professionals and/or Certified Industrial Hygienist (CIH) is desirable.
- Qualifications in auditing such as lead auditor certification for ISO 14001 and ISO 45001 are desirable.
- PMP (Project Management) Certification or equivalent is desirable.
OTHER SKILLS AND/OR ABILITIES
- Strong leadership and facilitation skills
- Exceptional presentation and selling skills
- Demonstrated project management experience
- Strong analytical and organizational skills
- Excellent computer skills including Microsoft Project, Microsoft office suite
- Clear understanding and articulation of HSE Management Systems – leadership commitment, accountability, effective communication, auditing, and performance metrics.
