Fire Dispatch Operations Manager
Location
Anaheim, CA
Level
Manager
Department
Type
Full - Time
Salary
$71,801.60-$96,220
Job Description
Posted on:
December 24, 2024
The City of Anaheim, CA is seeking a highly skilled and experienced Senior Fire Dispatcher to support Metro Cities Fire Authority operations. This critical role provides 9-1-1 Fire and EMS dispatch services to over one million people in a 200 square mile area.
This is a challenging position that requires strong communication skills, attention to detail, and the ability to work effectively under pressure.
Responsibilities
As a Senior Fire Dispatcher, you will be responsible for:
- Training and evaluating communications personnel
- Developing training programs and manuals to address department needs
- Evaluating the performance of communications personnel
- Troubleshooting minor problems associated with the computerized dispatch center
- Performing the full range of duties of a Fire Dispatcher and/or Shift Supervisor
Job Requirements
Requirements:
- Experience in public safety dispatching
- Responsible journey level fire dispatching experience
- Computer Aided Dispatch (CAD) and enhanced 9-1-1 experience
- Emergency Medical Dispatcher (EMD) Certification
- Valid California Class C driver's license
