Superior Protection Services

Customer Service/Security Officer

Job Description

Posted on: 
July 19, 2024

Job Title: Customer Service Security Officer/ S Taylor Court, Anaheim 92808

Job Type: Full-Time/Part Time

Schedule: 3PM to 11AM OR 11PM to 7AM

Pay Rate: $20 per hour

Job Description:

Superior Protection Services is seeking a friendly and outgoing Customer Service Security Officer to join our team. This role is based in our residential guard shack and is 100% customer-facing. The ideal candidate will possess a warm personality and a genuine desire to assist and interact with residents and visitors while ensuring their safety.

Schedule:

  • 8 hour shift
  • Evening shift
  • Holidays
  • Night shift
  • Overnight shift

Responsibilities

Responsibilities:

  • Greet residents and visitors with a friendly and professional demeanor.
  • Monitor and control access points to the residential complex.
  • Verify visitor credentials and maintain a log of all incoming and outgoing vehicles and guests.
  • Provide assistance and information to residents and visitors, addressing their inquiries and concerns.
  • Maintain a visible and approachable presence at the guard shack.
  • Ensure compliance with all security policies and procedures.
  • Respond promptly to any security or safety incidents.
  • Collaborate with property management and law enforcement as necessary.

Job Requirements

$20 an hourQualifications:

  • Valid California Guard Card required. NO EXCEPTIONS
  • Prior experience in security, customer service, or a related field is preferred.
  • Strong communication and interpersonal skills.
  • Friendly, outgoing, and approachable personality.
  • Ability to remain calm and professional in stressful situations.
  • Reliable and punctual, with the ability to work flexible hours, including nights and weekends.

Experience level:

  • 2 years

Application Question(s):

  • When does your Guard Card expire?
  • Have you ever worked with Superior Protection Services?

Experience:

  • Customer service: 2 years (Required)

Ability to Commute:

  • Anaheim, CA 92808 (Required)

Work Location: In person

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