Security Operations Center Operator
Job Description
Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security officer personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.
Inter-Con is Everywhere Security Matters.
Why Work at Inter-Con?
Passion: Inter-Con is a thriving company that is passionate about its products and people. Joining the Inter-Con family is an opportunity for growth and career advancement in an environment that truly cares for its employees. By joining the Inter-Con family, you’re working with the best to build a safer future.
People: Inter-Con is more than a company, it’s an alumni base. We believe in positioning the right people in the right place to help them achieve their long-term aspirations for career growth. We have transitioned thousands of security officers into successful careers in law enforcement, government services, foreign affairs and many more. Your career success drives our success.
Benefits: Inter-Con offers excellent full-time and part-time benefits that include: flexible scheduling to accommodate lifestyle commitments, vacation, sick leave, medical, dental, sponsorship for Top Secret Clearance, comprehensive training, discounts on higher education and much more.
Partner with us to begin a journey that begins with a commitment and leads to a career of a lifetime. Stand out. Be proud. Be Inter-Con!
Employment Opportunity
At Inter-Con we take pride in providing customized security solutions for our clients. To us, that means the right officer in the right place and at the right time. In many cases our clients desire a softer security plan that meets their values and needs, but where high value people and assets are involved, others may prefer a more obvious security presence. As an Unarmed Security Officer, you will be part of a highly trained security team that supports critical facilities and infrastructure, public venues that required an enhanced presence and personal protective services. This positionan integral part of the broad spectrum of specialized security services Inter-Con provides its clients every day.
Specific benefits include:
- Competitive Pay
- Recognition and Reward Programs.
- Training and Career Development.
- Opportunities for Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan.
- Uniform and equipment provided
- Additional benefits vary depending on position.
Responsibilities
Duties:
The Contractor's Security Operations Center (SOC) Operators shall perform a variety of roles in security command and coordination centers site wide. SOC Operators shall report to the Situational Awareness Supervisor. Their duties shall include but are not limited to the following:
a. Monitor CCTV system feeds.
b. Monitor access control points.
c. Investigate alarm points regarding access control, building management systems, vertical transportation systems etc.
d. Support first responders both in the Command Center and responding to events.
e. Provide security and life safety incident information.
f. Adhere to post order documents.
g. Develop and disseminate tour and daily reports, as directed.
h. Familiarize themselves with all post orders.
i. Report hazardous or nuisance conditions, accidents, medical needs, fires and unusual incidents and activities within their assigned areas of coverage.
j. Maintain radio communication as required.
k. Support PAPD and report any incidents.
l. Maintain an activity log during the tour, making particular note of unusual incidents or activity.
m. Respond to and assist in situations involving fires, explosions, bomb threats, floods, crowd control and all other types of unspecified emergencies as required by the World Trade Center Tour Supervisor.
n. Perform all other specific responsibilities and duties as required by the Manager.
Job Requirements
Requirements and Qualifications:
a. Experience in security operations is required.
b. Experience working in a command center, operations center, or security command center is preferred.
c. Strong understanding of security and building management systems is required.
d. Strong understanding and experience using CCTV video managements systems is required.
e. Strong understanding and experience using access control systems is required.
f. Receive and disseminate information clearly is required.
g. Support First Responders as directed.
h. Must be able to multi-task and prioritize tasks.
i. Must use computers and specialty security software.
j. Must pass the National Dispatcher Selection Test (NDST).