Security Hardware Technician
Job Description
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves –
JLL Security Hardware Technicians manage, troubleshoot, repair/replace, perform preventive maintenance, and keep adequate stock of all security access control hardware at all client properties. Must be able to demonstrate a strong working knowledge of client approved standard hardware.
Responsibilities
Standard Security Hardware
- Access Control System Hardware- controllers, reader boards, alarm boards, input and output boards.
- Electrified Door Hardware (12v/24v mortise, cylindrical locks, mag locks, power supplies, door/gate contacts, readers, tamper switches, panic buttons/switches, cru2, exit buttons, PIR, back up batteries, AD400 locks, cut in strikes, surface mounted strikes, panic bars, panic bars, exit device kits, overhead strikes, wireless locks, server cabinet locks, method b-exit buttons, duress buttons, sounders, intercoms, rex switches, electrified power transfer hinges, override key switches, alarm components, motion detectors, glass break detectors, pm300, photo beams)
- Electronic Key boxes
- Zebra Badge Printers
Your day to day:
- Perform routine repairs and troubleshooting for various security devices and electronics
- Demonstrate a strong working knowledge and troubleshooting skills in electronics
- Perform regular maintenance, and preventive maintenance on electronic key boxes
- Respond to requests for repairs or concerns in a timely manner
- Track status of issues including date, time, contact, location, issue, status, action and any other information as deemed necessary using a work order system
- Diagnose issues by asking professional and pertinent questions and visiting the location as required to obtain additional information. Use appropriate troubleshooting techniques and test equipment to determine issue
- Coordinate appropriate materials, tools, test equipment and resources required to make repairs
- Obtain, read, and interpret manuals, schematics, blueprints, drawings, or other documentation to determine course of action and determine repairs
- Create or update documentation, procedures, and reports
- Determine and maintain appropriate spares equipment and hardware
- Immediately report any safety concerns that cannot be mitigated
- May be required for afterhours emergency response
- May be required to work weekends/holidays
Success in the role requires:
- Ability to pay strict attention to detail and follow-through
- Ability to communicate with team members, managers, other JLL employees, vendors and clients
- Strong teamwork mentality
- Strong understanding and troubleshooting skills of electronics
- Familiarity with general electrical and electronics safety procedures
- Ability to work in a team environment and perform collective team tasks to meet deliverables and deadlines.
- Ability to work well in a structured and unstructured environment as a self-starter
- Demonstrate the ability to perform under pressure and manage time well
- Ability to learn new hardware/software as required for the position
- Ability to work in a fast-paced environment with competing priorities
- Must maintain a professional appearance and demeanor at all times
Job Requirements
Sound like you? To apply you need:
- Minimum two years of relevant experience in the access control and/or security hardware field.
- Age 18 years or older
- CA Driver’s License or equivalent
- Ability to obtain AHA CPR/first aid certification with-in first 2 years of employment (company provided training)
- Ability to obtain Lenel Certification with-in first 2 years of employment (company provided training)
- Must have ability to lift a minimum of 50 lbs., use ladders up to 10 ft.
Additional/Desired Qualifications, Certifications, and Trainings:
- Cable TV, DirecTV, IPTV systems
- Knowledge of mounting televisions
- Conference room and A/V Systems – Displays, monitors, amplifiers
- Access control certification
- Security Hardware classes/certifications
- Electronic Key Box training
