Security Technician
Job Description
Syracuse Office
Syracuse, NY 1320
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Security Technician to join our amazing culture. In this role, you will be responsible for installing, programming, and testing/commissioning commercial access control, video surveillance, intrusion, fire and mass communication systems. As a Security Technician, you are a part of a dynamic team that allows you to grow as Convergint grows.
For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.
Who You Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Security Technician.
Who We Are
With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
Company Benefits and Perks
Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:
- Company Holidays and Paid Time Off
- Fun & Laughter Day Off
- Medical, Dental & Vision Plan
- Life insurance & Disability Plan
- Wellness Program
- 401K Matching Plan
- Colleague Assistance Program
- Tuition reimbursement
- Competitive salary and compensation plan
- Vehicle reimbursement plan
- Corporate Social Responsibility Day
- And much more…
Responsibilities
What you’ll do with “Our Training and Your Experience”
- Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
- Installs, programs, and tests a variety of commercial access control, video surveillance, intrusion, fire, and intercom systems. Provide related customer training and acts as key interface for technical support, maximizing customer satisfaction.
- Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects including supervision and oversight of subcontractors and installation work; makes recommendations regarding quality of work and potential changes in scope and identifies ways to continuously improve customer satisfaction.
- Executes all the technical aspects of multiple projects with varying timelines and budgets. May be asked to prepare project deliverables such as equipment submittals, marked floor plan drawings, training documentation, and close-out documentation.
- Works with the Project Management, Specialist, and subcontractor teams to deliver assigned projects effectively, qualitatively, and within budgeted cost and time schedules.
- Be a team player and support your Convergint colleagues!
Job Requirements
What You’ll Need
- Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.
- Willing to learn technical skills and/or experience related to fire alarm systems, and/or electronic security systems.
- To be a self-starter and work well with direct supervision.
- Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).
- A valid driver’s license with a clean driving record.
Requirements:
Education: High School/GED or equivalent experience
Preferred Experience: (but not required):
- 0-3 years relevant field service
