Mall Security Guard Supervisor

REQUIREMENTS and RESPOSIBILITIES

• 2-3year security experience (Minimum)
• 1-2 years of supervisor experience (Minimum)
• Supervising Security Staff – Managing security guards, assigning duties, and ensuring proper coverage.
• Officers are required to be patrolling the property X times per hour/shift/day/week.
• Incident Response & Reporting – Investigating security breaches, accidents, or incidents and writing detailed reports.
• Officers should be friendly and professional.
• Training and Guidance – Providing training on security procedures, emergency response, and company policies.
• Monitoring Security Operations – Ensuring guards follow protocols, patrol effectively, and respond to incidents properly.
• Ensuring Compliance – Making sure security policies comply with legal and company standards.
• Coordinating with Law Enforcement – Liaising with police, fire departments, and emergency services when necessary.
• Conducting Security Inspections – Regularly checking surveillance systems, alarms, and security procedures.
• Conflict Resolution – Handling disputes or issues among security staff and de-escalating tense situations.
• Maintaining Logs & Documentation – Keeping accurate records of patrols, incidents, and employee attendance.
• Implementing Safety Protocols – Developing and enforcing security measures to prevent theft, vandalism, or unauthorized access.

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