Water Safety Instructor
Job Description
Educational Alliance brings together and partners with diverse communities in Lower Manhattan, offering individuals and families high-quality, multi-generational programs and services that enhance their well-being and socioeconomic opportunities. We are a place where everyone is welcome and where progress is powered one relationship at a time. We are proud of our legacy as a Jewish organization and we provide high-quality, transformational services and programs to all New Yorkers through our network of community centers on Manhattan’s Lower East Side and East Village. As we have for 130 years, we offer best-in-class programming–now across 15 sites—focusing on a mix of education, health and wellness, arts and culture, and civic engagement.
Responsibilities
Act as Life Guard on duty to ensure health and safety of all members and clients in the pool and surrounding areas and teach learn to swim classes as well as private swim lessons as scheduled.
- Welcomes and works with all member/client groups.
- Partners with internal and external customers
Job Area/Function 1 (90%)
- Act as Life Guard on duty to ensure the health and safety of all members and clients in the pool and surrounding areas.
- Teach learn-to-swim classes and/or Private Swim sessions as scheduled.
- Work with Aquatics Director, and facilities department, to ensure the organization and cleanliness of pool areas and locker rooms.
- Deliver excellent customer service to all members and clients at the 14th Street Y all times.
- Address and resolve all member/client questions and issues in a timely, friendly manner.
- Guide customers in regards to established Aquatics protocols and procedures.
Job Area/Function 2 (10%)
- Develop professional relationships with co-workers, participants and guests.
- Attend Aquatics Staff meetings and training as scheduled.
- Perform other duties as assigned.
Job Requirements
Required Knowledge
- Water Safety Instructor certification or equivalent
- Current Life Guard, CPR, and First Aid certifications required
- Excellent customer service skills handling matters in a courteous and friendly manner
- Ability to work early morning, evening, and weekend schedule required (Between 10 – 17 hours a week)
- Team player and a passion to build relationships with individuals
- Knowledge of Aquatics industry practices
- Proactive, hands-on approach, as well as a professional work ethic
- Self-motivated, highly efficient, strong attention to details
- Ability to work in high-pressure environments autonomously
Desired Skills and Experience:
- Safety Awareness
- Customer Focus
- Communication
- Proactive
- Problem-solving
