Total Fire Protection

Administrative Coordinator - Fire and Life Safety

Job Description

Posted on: 
January 11, 2025

About the Role:We are looking for an Administrative Coordinator - Fire and Life Safety to join our team at TFP1 Inc dba Total Fire Protection Inc. As an Administrative Coordinator, you will provide critical support to our Service Managers and other department leaders, ensuring smooth day-to-day operations and exceptional customer service.

Responsibilities

Duties and Responsibilities:- Assist in scheduling and dispatch operations to ensure efficient resource allocation and timely service delivery- Maintain accurate and up-to-date service records, contracts, and other relevant documentation- Coordinate with clients regarding service appointments, changes, and updates- Monitor and track service metrics, such as completion times, customer satisfaction, and technician productivity

Job Requirements

Requirements:- High school diploma or equivalent required- Prior experience in administrative roles, preferably within the fire and life safety industry- Strong organizational and time management skills- Excellent communication and interpersonal skills- Proficient in office software and database management- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

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