Fire Alarm Installer
Location
North Carolina, USA
Level
Associate
Department
Type
Full - Time
Salary
Job Description
Posted on:
August 19, 2026
- Morrisville, North Carolina, United States
- Morrisville, North Carolina
- Customer Projects, Solutions and Service
Join our field services team as a Fire Alarm Installer and play a key role in keeping customer operations safe, reliable, and efficient. You'll work hands-on with advanced systems, solve real-world technical challenges, and build lasting customer relationships.
Responsibilities
What will you do?
- Install, commission, and maintain customer systems according to established procedures and safety standards
- Perform onsite troubleshooting, repairs, and preventive maintenance to maximize system performance
- Create accurate technical documentation and service reports that support quality and compliance
- Engage with customers to understand their needs and identify opportunities for additional support
Job Requirements
What are the key skills we are looking for?
- Active Listening — developing level; understanding customer concerns and translating them into actionable service responses
- Customer Support — foundational level; delivering responsive service that builds trust and satisfaction
- Maintenance and Repair — developing level; executing routine and corrective maintenance to ensure system reliability
- Problem Solving — developing level; diagnosing technical issues and implementing effective solutions onsite
- Safety Standards — developing level; adhering to protocols that protect you, customers, and equipment
- Technical Documentation — developing level; recording service activities accurately for compliance and continuity
- Time Management — developing level; prioritizing tasks to meet service commitments efficiently
What qualifications will make you successful?
- Customer-focused approach with strong interpersonal skills and professionalism in the field
- 2 plus years Installing Fire Alarms
- Commissioning, programming and start up experience
- NICET certified a plus
- Resilience and flexibility to adapt to changing conditions and solve problems independently
- Attention to detail that ensures every task meets quality and safety expectations
- Eagerness to develop technical expertise and grow within a dynamic services environment
