Fire Sprinkler Compliance Specialists
Location
Virginia, USA
Level
Associate
Department
Type
Full - Time
Salary
Job Description
Posted on:
January 5, 2026
Compensation
- Pay is hourly and is negotiable dependent on candidate experience
- Potential quarterly bonuses
Benefits
- 401K with a company match
- Medical, Dental and Vision Insurance
- Company paid Short Term Disability
- Company paid Long Term Disability
- Company paid Life and AD&D insurance
- Pre-tax accounts for health and dependent care
- Aflac
- Vacation and Personal time
- Paid holidays
- Tuition Reimbursement
Responsibilities
Processing Repair Quotes:
- Review technician notes on deficiencies found while on-site at customer locations.
- Preparing the quote by editing technician notes and expanding on an explanation of the service required and why it must be performed.
- Obtain vendor pricing on materials required to complete repairs, markup the cost based on standard markup rates or specific customer agreements and add the final price to the quote.
- Determine the amount of labor required to complete the repair.
Customer Communication:
- Contact customers to comprehensively explain repair quotes, emphasizing the necessity to bring their fire systems into code compliance.
- Secure approval from customers to proceed with the required repairs.
Documentation:
- Ensure accurate and timely documentation of all customer interactions related to non-compliances and scheduling. Customer interactions are documented in a notes section associated with each quote and job to be performed.
Customer Information Gathering:
- Obtain and enter necessary information from customers for inspections, ensuring all relevant details are recorded accurately and provided to technicians so they can effectively perform their work.
Route Planning:
- Develop daily routes by geographic area to optimize efficiency and meet revenue goals.
- Coordinate and schedule appointments to maximize productivity with several technicians.
Service/Emergency Call Coordination:
- Collaborate with customers and technicians to coordinate emergency services promptly.
- Prioritize and schedule emergency repairs to address critical issues efficiently.
Team Collaboration:
- Collaborate with technicians, providing them with necessary information and support to fulfill their responsibilities effectively.
- Collaboration with multiple co-workers to answer questions, address customer inquiries, and ensure timely responses.
Job Requirements
Analytical Skills:
- Ability to analyze complex information and make informed decisions.
- Ability to assess situations, identify issues, and develop effective proactive solutions.
Attention to Detail:
- Precision and accuracy in tasks, with a focus on minimizing errors.
- Thoroughness in reviewing and verifying information.
Communication Skills:
- Effective verbal and written communication skills.
- Ability to convey information clearly and concisely.
Adaptability:
- Flexibility to adapt to changing situations and environments.
- Openness to new ideas and willingness to learn.
Time Management:
- Efficiently prioritize tasks and manage time to meet deadlines.
- Ability to handle multiple tasks simultaneously.
Pressure Handling:
- Capability to handle and cope with high-pressure situations.
- Emotional resilience and composure in challenging circumstances.
- Ability to make sound decisions under pressure.
Relationship Building:
- Developing and maintaining relationships with customers.
- Ability to work effectively in a team environment.
- Openness to collaboration and willingness to share knowledge.
Organizational Skills:
- Highly detailed and organized with the ability to prioritize and multitask effectively.
- Thorough knowledge of general office procedures and equipment.
Learning Agility:
- Adaptability to changes in technology, processes, or industry trends.
Attention Management:
- Ability to focus on tasks and maintain concentration.
- Minimization of distractions for improved productivity.
