Fire Inspection Supervisor
Job Description
Location:
United States of America, Arizona, Tempe
Job Category:
Field Operations
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Responsibilities
What you will do
This position is responsible for providing vision, leadership and direction for the fire inspections in the local district office. Responsibilities include supervising fire alarm inspectors and sprinkler inspectors, developing business strategies, and implementing action plans to meet the districts objectives and drive profitable growth of the Fire Service business, including embracing the company programs, identification of life safety deficiencies and recommendations.
How you will do it
Revenue Responsibility: Responsible for implementing plans, programs and process designated to meet and exceed growth and objectives while improving market potential for Planned Service Agreements.
Customer Satisfaction: Responsible for assisting leading inspection teams in developing and maintaining processes and cadence to deliver customer satisfaction through effective and timely delivery of inspections. Ensure contractual obligations are fulfilled on a timely matter, with the goal of increasing the satisfaction of the customer experience.
Productivity Improvement: Monitor District Service productivity and improve productivity. Assess manpower needs to support delivery of contractual obligations (direct and subcontract employees).
Employee Development: Identify existing team strengths and weakness and accordingly have a plan to coach and develop each individual team member to reach their potential. Effectively work in a matrix structure by always striving to maintain open communication channels and addressing conflict resolution issues timely and respectfully to all parties involve.
Safety Compliance: Support Company and Area safety initiatives. Observes the day to day operations to ensure employees are following appropriate safety procedures, and addresses immediately any inconsistencies. Ensures that all corporate polices associated with affirmative action and equal employment opportunities are fully implemented, managed and monitor for compliance.
Job Requirements
Required
- High School Diploma or equivalent
- Minimum 5 years Fire Services industry
- Ability to analyze deficiencies and develop appropriate action plan to address and rectify issues
- Ability to work in a matrix infrastructure, coach, develop team, address conflict
- Proficient with Microsoft Word, PowerPoint and Excel
