Engineering Director - NYC Fire Protection Operations
Job Description
Engineering Director - NYC Fire Protection Operations
Boston, Massachusetts, United States; New York, New York, United States; Westborough, Massachusetts, United States
Company Overview
Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering – a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields – from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more.
Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient.
At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization.
Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together.
Responsibilities
Job Overview
The Northeast Team Leader will report to the Operations Leader and be responsible for leading a multi-discipline team of managers and technical professionals across multiple offices, including remote staff. This role focuses on delivering high-quality professional services, primarily in Fire & Building Safety and Energy & Utilities.
Success in this position requires a strong emphasis on staff engagement, project management reviews, career development, and fostering an inclusive and high-performing culture; in addition, the role also also requires continued personal technical and business development growth through billable hours and orders.
Key Responsibilities
- Lead and manage a team of approximately 20 professionals across multiple service lines, focusing on engagement, development, and performance.
- Collaborate with leadership to cultivate a positive, inclusive, and high-performing team culture.
- Ensure clear communication of company initiatives and maintain transparency with staff.
- Drive consistency in processes and promote work-life balance by coordinating workload distribution and process improvements across the Northeast region.
- Drive team growth through review of project performance of team and directed timely feedback to project managers.
- Enhance employee satisfaction by fostering a supportive work environment, aligning career growth with individual interests, and ensuring competitive compensation and recognition.
- Build and maintain strong relationships with clients through sales and project management of personal projects.
- Manage client expectations by driving high quality, timely and cost effective solutions.
- Assist in recruiting and retaining top industry talent.
- Develop and implement strategic initiatives for personnel and business growth in collaboration with management.
Job Requirements
Qualifications & Requirements
- Minimum of 8 years of experience in technical consulting, with a strong track record in client relationship management.
- At least 5 years of people management experience, demonstrating the ability to coach, mentor, and support career development.
- Experience in consulting business processes, preferably with Jensen Hughes or a similar firm.
- Strong communication and presentation skills, including the ability to deliver client presentations and engage effectively with staff.
- A professional designation (e.g., Professional Engineering License) is preferred but not required.
Must be willing to travel to the New York Metro area and Massachusetts offices on a regular basis to ensure close engagement with the team.
