Fire Alarm Inspection Manager
Location
Charlotte, North Carolina
Level
Manager
Department
Type
Full - Time
Salary
Job Description
Posted on:
February 13, 2025
The Fire Alarm Inspection Manager at Impact Fire is responsible for overseeing the operations of the Fire Alarm Inspection & Service Division. This role involves managing both technical and administrative personnel to achieve financial and operational goals, ensuring customer satisfaction, and maintaining a safe working environment. The position requires strong leadership skills and a commitment to training and compliance with industry standards.
Benefits
- Competitive compensation
- Weekly pay cycle
- Career advancement opportunities
- Healthcare, dental, vision, and life insurance
- Paid time off and holidays
- Company paid short and long-term disability
- Immediately vested in 401(k) company match
- Exceptional guidance and support from managers
- Collaborative culture and environment
- Robust training opportunities with company reimbursement for licensing
- Apprenticeship programs for fire sprinkler, fire alarm, and inspection positions
Responsibilities
- Manage the operations of the Fire Alarm Inspection & Service Division.
- Develop financial and operational goals in collaboration with the Senior Operations Manager and other managers.
- Ensure effective operation and efficiency of personnel within the division.
- Establish productivity goals for technical and administrative staff.
- Achieve assigned monthly goals for revenue and cost control, addressing any budgetary deficiencies.
- Lead technical and administrative personnel in delivering high customer service levels.
- Ensure technical personnel are well-trained in services, products, and safety protocols.
- Ensure compliance with all applicable industry codes.
Job Requirements
- Possess necessary licensing and certification required by National, State, and Local codes.
- Minimum 3-5 years of related experience in the fire protection industry or commercial customer service.
- NICET or equivalent training from manufacturers or institutions.
- Working knowledge of NFPA 72.
- Experience in reading and interpreting blueprints, diagrams, submittals, specifications, and operational manuals.
- Ability to operate hand and power tools.
- Capable of performing physical labor, including carrying and moving equipment and tools up to 40 lbs.
- Proficiency with PCs, including working knowledge of MS Excel/Word and iPhone/iPad apps.
- Demonstrate a high level of customer service.
- Strong work ethic and professional appearance.
- Ability to work within a team environment.
- Self-starter with minimal supervision required.
- Strong organizational skills and positive attitude.
- Strong working knowledge of NFPA codes.
