Lead Fire & Safety Tech
Job Description
Fire Systems Production Manager North Carolina
Facility Systems Services, Inc. has an immediate opening for Fire Systems Production Manager. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.
Job Summary: The Fire Systems Production Manager will be responsible for ensuring the effective leadership and operational success of the Fire Systems Department. The Production Manager will provide both strategic and tactical guidance, to achieve financial, operational and growth objectives, while keeping customer satisfaction a key priority.
401(k)- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
License/Certification:
- NICETIII Fire Safety certification (Required)
Ability to Commute:
- North Carolina (Required)
Ability to Relocate:
- North Carolina: Relocate before starting work (Required)
Work Location: In person
Responsibilities
Job Duties:
- Responsible for the operational & financial performance of the divisions service department, with a strong focus on operational leadership, business growth and continuous improvement.
- Work collaboratively with branch manager/ general manager in planning annual department goals, headcount needs and growth projections.
- Partner with Human Resources to recruit, train, develop, and retain service technicians.
- Provide guidance on new employee training and periodic reviews of performance. Manage employee disciplinary actions when necessary. Motivate and track employee continued development and training.
- Collaborate with other internal business partners to ensure optimal operations of all Service Department functions.
- Coordinate and manage regular meetings for the service team to ensure thorough and effective communication to service employees, allowing for a collaborative team environment.
- Communicate with customers and associates of Facility Systems Services, Inc. regarding problems that may arise on jobs, to pursue a proper resolution, ensuring customer satisfaction remains a key priority.
- Ensure all service, inspection, testing, and maintenance contracts are reviewed, tasked, scheduled, and executed to meet the customer needs.
- Support sales efforts through participation in market leads and price optimizations.
- Ability to build a high-performance team who can operate efficiently, effectively, productively and cost effectively.
- Ensure that required employees are correctly charging their time to assigned jobs so that all jobs are cost appropriately.
- Work within scheduling/invoicing platform to ensure all service and repair calls are scheduled properly, and resulting invoices are generated in a timely and accurate manner.
- Monitor and ensure that Service Department team members are up to date on required certifications.
- Ensure that all Service Department team members are appropriately mentored, professionally developed and that their performance is regularly reviewed.
- Ensure all local and state licensing / permitting are in compliance with AHJ agencies.
- Ensure all branch and technician licenses are up to date and renewed when need be.
Job Requirements
At Crete United we are an innovative Energy Efficiency company that uses our in-house mechanical, electrical, & plumbing expertise to improve the built environment.
Fire & Safety Production Manager-Design experience over service- polished presentation skills- "trusted advisor"5 to 7 yrs design experience - previous titles - specific Fire & Life Safety - Design Mgr/ Service Mgr. .....Must have valid NC Fire & Life Safety License SPECIFICALLY- NICET Level III Fire Alarm, NICET Level III Special Hazards, NICET Level III Water Based Systems Layout. Would need NICET Level III Fire Alarm as a minimumProduct experience: Proprietary- Honeywell: Gamewell/Notifier- Siemens, JCI: Simplex (not great)
