City of Charlotte

Safety Specialist - Passenger Vehicles for Hire

Job Description

Posted on: 
December 6, 2024

The Passenger Vehicles for Hire Safety Specialist is responsible for enforcement of section 22, of the Charlotte City ordinance. The Charlotte city ordinance applies to over 95 companies, 1800 drivers and vehicle owners that operate taxicabs, limousines, paratransit, shuttle, and contract vehicles. This position is responsible for processing applications and conducting enforcement of all company, driver and vehicle permits throughout the Charlotte city limits.This position is responsible for processing applications and conducting enforcement of all company, driver, and vehicle permits throughout the Charlotte city limits.

Responsibilities

Major Duties and Responsibilities

  • Schedule appointments for application submission and assist with processing.
  • Interview applicants and process company, driver, and vehicle applications.
  • Conduct criminal background checks and investigate validity of applications to determine eligibility for approval or denial of requests based on all documentation.
  • Collects, analyzes, and reports statistical data regarding operations of the department and make planning recommendations based upon statistical reporting.
  • Collaborates with the public, internal CMPD divisions and City departments to interrupt information utilizing established guidelines concerning the PVH unit and Charlotte City Ordinance.
  • Must have the ability to resolve problems relating to results of criminal background records.
  • Conducts required daily Enforcement and if needed, issue citations to PVH drivers and vehicles owners.
  • Maintains current knowledge and confidential records for federal, state, and local laws, departmental/divisional policies, and procedures.
  • Monitors and maintains supplies and materials for assigned area; obtains vendor quotes and performs order tracking.
  • Must be diligent, and attentive to details while processing criminal backgrounds, reading, and writing.
  • Performs other duties as assigned by the PVH manager.

Job Requirements

Physical Requirements

  • Ability to operate a CMPD assigned vehicle.

Working Conditions

  • Work is performed both outdoor and indoor with exposure to atmospheric conditions.
  • Must have or can obtain City of Charlotte driving permit.
  • Ability to conduct daily, evening and weekend Enforcement as needed during special events.

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