Fire/EMS Program Assistant
Job Description
General Function
Performs a variety of standard to moderately complex administrative and clerical tasks in support of instruction programs, learning initiatives and training/laboratory activities in support of the Fire and EMS Training program.
Central Piedmont is happy offer a comprehensive and affordable benefits package to full-time employees including:
- health care
- dental
- vision
- retirement and supplemental retirement
- flexible spending accounts (dependent care and health)
- life insurance and supplemental life insurance
- employee assistance program (for employee and family)
- short-term and long-term disability
- free parking
- holidays (12 + 2 necessity days)
- vacation (120 hours per year to start)
- sick leave (96 hours per year)
- personal days (2 days)
- voluntary shared leave
- paid parental leave (4 to 8 weeks)
- bereavement leave
- longevity pay
To learn more details, visit our Benefits page to see the Summary of Benefits.
Responsibilities
Duties and Responsibilities
- Maintains records of training/laboratory activities and student files including grades and attendance.
- Monitors course offerings and makes recommendations to stay current.
- Prepares reports regarding attendance, grades, course files and course evaluation; submits textbook/materials requests. May type and proofread memos, correspondence and other printed material.
- Provides detailed information to current students and prospective students regarding department's instruction programs and policies. Advises and assists students with program registration.
- Assists in the management of training documents and instructor records, including verifying valid instructor certifications and part time employment status. Coordinates and verifies instructor teaching schedules and contact information, ensuring the instructor has updated lesson plans and necessary training items. Assists in the preparation and submission of instructor time sheets.
- Monitors inventory of materials and supplies, initiates ordering process as needed.
- Assists coordinators with the marketing of their program; assist in the development of proposals for training services to CCE customers and staying abreast of market developments in area of teaching.
- Provides all documentation required to set up, track, and report activities, cost and revenues, conduct regular budget reviews with weekly monitoring of expenditures. Consults with budget account manager to request and track refunds, reconcile instructor contracts and class rosters; may assist the appropriate administrator with monitoring budgets.
- Creates master files and generates course information sheets. Creates and updates unit's files; pulls and re-files records; purges inactive files. May gather and summarize information; may produce reports.
- Orders, picks up and delivers class materials; assists program developers and instructors with class activities.
- Interacts with trainers and instructors to ensure payments are processed. Handles contracts and time entry.
- Answers phone; provides information and explains procedures; refers call to appropriate person; takes messages; screens requests for supervisor.
- Sets up, assists and participates as a role player in training/laboratory/clinical/on-line activities for Fire/EMS.
- Performs other duties as assigned by Director or staff.
Job Requirements
Minimum Requirements and Preferred Qualifications
Requires High School diploma or GED, beginner level Microsoft Office skills which include general knowledge of word processing and spreadsheets and 2 years of experience in an administrative or administrative support role, or a combination of education and work experience as stated totaling 2 years
Preferred Qualifications:
Associate Degree from an accredited institution.
Additional Information
Knowledge, Skills, Abilities and Worker Characteristics:
- Oral and written communication skills; Excellent communication skills and ability to multi-task
- Computer software programs including Microsoft Word, Excel database, spreadsheet and presentation programs Organizational and interpersonal skills
- Knowledge of standard office procedures and equipment
- Ability to work well with individuals with diverse backgrounds
- Writing and proofreading skills
Working Conditions: Typical office environment; infrequently lifting and carrying items up to 10 lbs.; infrequently traveling between buildings on campus or to other campuses; infrequently twisting or bending at the waist or reaching overhead; frequently listening to and talking with students, faculty and other staff members; frequently sitting at a desk or workstation using a computer display, keyboard, mouse and telephone; flexible work hours including evening and weekend
