Visual Security Associate
Job Description
SouthPark Mall
As a non – exempt Belk Visual Security Associate your primary role will be providing a consistent visual theft deterrence and positively impacting the customer experience. The Visual Security Associate will be assigned a strategic location in the store and will be tasked with monitoring activity in the area. The VSA will perform additional duties as assigned with a cooperative approach to improve overall store experience.
Responsibilities
Essential Functions:
Job Functions
- Support a culture of diversity and inclusion.
- Support the store as a visual deterrence to theft to maintain a safe store environment.
- Greet customers and maintain a designated area of responsibility inside the store to observe the customer experience and identify activities that may indicate potential theft.
- Effectively communicate customer concerns or behaviors to store leaders.
- Maintain a high level of professionalism and adhere to assigned dress code.
Job Requirements
Education / Experience Requirements:
Position Contribution Level :
Entry Level
Minimum Education & Experience:
- High School Diploma or GED equivalent.
- Prior experience not required.
Preferred Education & Experience:
- Experience in retail preferred but not required.
Knowledge / Skills Requirements:
Knowledge & Skills
- Ability to operate standard phone, computer, calculator, and other business machines.
Physical Requirements:
Physical
- Ability to perform some lifting (25-50 lbs)
- Ability to stand and walk for extended periods of time.
Reporting Relationships:
Supervisor
Store Asset Protection Manager or Store Manager
