Fire Protection - Inspection & Service Department Supervisor
Job Description
Avalon Fire Protection is a service-oriented fire protection company with a distinct focus on customer satisfaction. Avalon Fire Protection is looking for a highly motivated, self-starting, and accomplished Fire Protection & Life Safety - Inspection and Service Department Supervisor. Experience Fire Sprinklers and Fire Life Safety is required. Competitive wages and benefit programs available.
Avalon Fire Protection is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Job Type: Full-time
Pay: $50,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Fire Life Safety: 3 years (Required)
Ability to Commute:
- Anaheim, CA 92806 (Required)
Ability to Relocate:
- Anaheim, CA 92806: Relocate before starting work (Required)
Work Location: In person
Responsibilities
Candidates must be experienced in the following areas preferably within the fire sprinkler and fire alarm industry:
- Ensure on time Inspection, Testing and Maintenance contracts are reviewed, tasked, scheduled, and executed to meet the life safety needs of our clients.
- Quote, oversee, schedule and coordinate the execution of inspections, repair service and inspection deficiencies jobs.
- Utilize fire code knowledge to best serve our customers.
- Maintain complete and accurate records in CRM program.
- Schedule and communicate with Technician all job information.
- Review and track routes for each Technician and adjust when needed to approve route efficiency.
- Manage material orders and order placement. Review the shop’s material preparation, orders, job staging and tool preparation appropriate for all scheduled service work.
- Ensure proper use, maintenance and repair of service and inspection tools, equipment and fleet.
- Performance of spot checks of recent fieldwork for the purpose of reviewing quality of services, compliance with codes & standards, and customer satisfaction.
- Understand cost and billings. Communication with the Accounting Department for accurate and timely invoice practices.
- Responsible for the financial performance of the service and inspections department, departmental gross revenue, gross margin, and overhead.
- Maintain and/or grow existing customer base.
- Possess exceptional verbal and written communication skills, organization and business administration skills. Be comfortable dealing with and are efficient in processing paperwork.
- Communicate and strategize with management about financial progress, growth strategies, and regular or irregular needs of the office.
- Attend project meetings and other coordination meetings, as needed.
- Promote and coordinate continuing education and certification of employees.
- Other duties may be assigned.
Job Requirements
Minimum Qualifications:
- Three or more years of Fire Protection/ Life Safety services and systems experience.
- BA degree in business or related field is a plus but not required.
- Demonstrated effective leadership and discipline with proven negotiation skills and sales achievements.
- Excellent oral and written communication skills.
- Self-motivated with a strong desire to succeed while providing the highest level of customer service and industry knowledge.
- Ability to work well within a team and independently as needed.
- Effectively use Microsoft Office & Google software to develop proposals, contracts, calendar appointments, and worksheets.
- Must have own Transportation with a valid driver’s license and insurance.
- Able to proof eligibility for employment in the United States.
