APFE Corporation

Life Safety Fire Protection Service Sales Represenative

Job Description

Posted on: 
November 12, 2024

WE'RE A FAMILY OWNED & OPERATED FIRE PROTECTION COMPANY IN SOUTHERN CALIFORNIA LOOKING FOR SOMEONE TO HELP ANSWER OUR TELEPHONES. THE CANDIDATE WILL OPERATE AS A CUSTOMER SERVICE REPRESENTATIVE / DISPATCHER / RECEPTIONIST/ SCHEDULING TECHNICIANS.

Office Environment--we do not have cubicles, you will have your own desk. The office staff is small and friendly. This is a full time position.

COMPENSATION: Hourly: $20.00 to 25.00 Per Hour (Depending On your Skill Level)

PLEASE SUBMIT YOUR RESUME.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

  • Paid time off

Schedule:

  • 8 hour shift

Experience:

  • Fire Protection: 1 year (Required)

License/Certification:

  • Driver's License (Preferred)

Work Location: In person

Responsibilities

JOB DESCRIPTION:

-Type up service calls

-Interact with field technicians over the phone

-Interact with customers over the telephone who are calling for different companies

-Type up problem calls

-Use several software programs

-Manage routing and check-in's of field technicians

-Learn bidding pricing structure

-Ask supervisor how to handle various situations

Job Requirements

SKILLS YOU MUST POSSESS:

-Very personable
-Patient and calm even when under stress
-Able to multi-task and handle multiple telephone lines at once
-Enjoy being on the telephone and interacting with people
-Able to be professional and speak clearly over the telephone
-Able to resolve conflict and avoid confrontation
-Excellent speaking voice skills, Spanish is a plus, but not required
-Team player, willing spirit
-Excellent with typing on the computer, email, internet
-Familiar with Microsoft Office (Excel & Word)

Apply now

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